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FAQ's
Which type of evaluation report should I request?
It is generally best to find out what is required from the institution
to which you will be submitting this evaluation. However, we will gladly
help you to decide in any way we can. Click here
for our contact information.
Where can I get an evaluation application
form?
For a downloadable and printable evaluation form click
here. We also recommend you see the Instructions
and Downloadable Forms section of this website.
What documentation do I need?
Generally speaking, you will need to submit copies of all your educational
documents, including diplomas, transcripts, certificates, etc. We also
require certified, literal English translations of all foreign language
documents. Note that these will not be returned. If you are unsure about
which documents are required from your country, feel free to contact
us
What if I don't submit all the necessary
documentation?
In the event that the necessary documents are not submitted, we will contact
the applicant to request the missing documents. If the applicant is unable
to provide the necessary documents, and decides to cancel the evaluation,
a $75 processing fee will be deducted from any refunded payment. Please
note that no evaluation will be conducted until all necessary documents
are received. Therefore, failure to submit all necessary documents will
result in obvious delays. We will not refund priority fees due to delays
resulting from an applicant's failure to submit all necessary documents.
Will my documents be returned?
No, the photocopies of educational documents and the translations will
be retained for EEI records and will not be returned. We will, however,
return original documents. In this case, a $1 fee will be charged per
page (added to the money order, cashier's check or credit card payment),
and a self-addressed, stamped envelope must be included in order for the
documents to be returned.
How can I pay for the evaluation I
request?
EEI accepts payment in the form of money order, cashiers check or credit
card. However, we cannot process personal checks.
How long will it take to complete
my evaluation report?
A detailed description of turnaround time is given here.
Where will the evaluation report be
sent?
We will send an evaluation report to the applicant and whatever location/institution
is specified by the applicant on the application form. To prevent delays
or loss in the mail, please provide the name of a direct contact at the
desired institution, if available.
How can I request a copy of a previously
prepared evaluation report?
EEI will provide duplicate evaluation reports within 5 years of completion
of the original. Download the application form and check only the box
next to "Duplicate Evaluation Report," then complete and submit the form
with the appropriate payment to our mailing address.
We will locate your previously completed evaluation report and send the
photocopy to the location you indicate. This process must be completed
in writing and no phone call is necessary.
Are English translations necessary?
Yes. In addition to copies of the original language documents, certified,
literal, word-for-word translations into English must be provided.
EEI does offer professional, certified English translations. For information
and an estimate contact our office.
Does EEI accept faxed documents?
No, we do not accept faxed copies of educational documents.
What is EEI's refund policy?
Click here for EEI's refund policy.
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